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$50/mo
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Typical project work, moderate complexity.

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Your Rate

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Day Rate

$450

Project Est.

$2,200

Retainer

$8,350/mo

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Pricing Model

How to Price Virtual Assistant Retainer Packages

VA retainer packages typically range from $500–$4,000/month, based on hours included and specialization level. Common tiers: 10 hrs/month ($300–$600), 20 hrs/month ($600–$1,400), 40 hrs/month ($1,200–$3,200).

Floor

$500

per hour

Typical

$1,500

per hour

Premium

$4,000

per hour

Price Drivers

What changes the price

  • Monthly hours included in the package
  • Specialization level of tasks covered
  • Rollover policy for unused hours
  • Response time guarantees (same-day vs. 24-hour)
  • Number of communication channels supported
  • Whether the retainer includes a dedicated time block
Worked Examples

Real quote breakdowns

Starter package — 10 hrs/month

Basic admin support: email management, scheduling, and light research. Ideal for solopreneurs who need occasional help.

$350/month

Breakdown

10 hrs × $35/hr. No rollover. 24-hour response time. Email and Slack communication.

Growth package — 20 hrs/month

Comprehensive support including calendar, email, social media scheduling, and CRM management. For growing businesses.

$900/month

Breakdown

20 hrs × $45/hr. 5 hrs rollover allowed. Same-day response. Includes weekly check-in call.

Premium package — 40 hrs/month

Full executive support with calendar management, travel, meeting prep, expense reports, and team coordination. Near full-time.

$2,600/month

Breakdown

40 hrs × $65/hr. Priority response. Dedicated morning time block. Monthly strategy review.

FAQ

Frequently asked questions

Should retainer rates be lower than hourly rates?

Retainers can offer a 5–10% discount vs. ad-hoc hourly rates because they guarantee you recurring revenue. But don't discount more than 10% — the predictability is valuable to the client too, and they should pay for guaranteed availability.

What happens with unused hours?

Common policies: no rollover (simplest), rollover up to 5 hours to next month, or 'use it or lose it' with a minimum commitment. Be clear about this upfront to avoid disputes.

How do I structure tiered packages?

Offer 2–3 tiers: a starter (10 hrs), a core package (20 hrs), and a premium (40 hrs). Price the middle tier as your target — most clients choose the middle option. Add specific deliverables to each tier, not just hours.

What if a client consistently uses fewer hours than they're paying for?

If a client regularly uses only 50% of their hours, proactively suggest dropping to a smaller package. This builds trust and reduces the risk of them canceling entirely. They'll often stay longer and refer others.

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